Shipping policy
At SummitFinds, we aim to deliver your favorite trending products, smart gadgets, home essentials, gift items, and lifestyle products safely and on time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. During high-demand seasons, sales, or special promotions, processing may take slightly longer.
Shipping Time
Estimated delivery time may vary depending on your location and courier service.
Estimated Delivery Time:
7–15 business days
Please note that delivery times are estimates only and may be affected by courier delays, weather conditions, incorrect address details, customs, or other unexpected situations.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order.
We may also offer free shipping promotions from time to time. Free shipping availability may depend on your order value, location, or ongoing offer.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email or SMS, if tracking is available.
Please allow 24–48 hours for tracking details to update after shipment.
Incorrect Shipping Address
Please make sure your shipping address, phone number, and email address are correct before placing an order.
SummitFinds is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Delayed or Lost Packages
If your package is delayed, please contact us and we will help you check the order status.
If an order is confirmed lost by the courier company, we may offer a replacement, refund, or suitable solution depending on the situation.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos or videos of the damaged product and packaging.
After verification, we will provide a replacement, refund, or other suitable solution.
Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on product availability and warehouse location. You may receive separate tracking details for each shipment.
International Shipping
If international shipping is available, delivery times may vary by country. Customers may be responsible for customs duties, taxes, or import charges depending on local regulations.